Customer Promise

We understand that providing our customers with a service that meets or exceeds their expectations is the most important thing we do.

To support that, we promise that

• We will always strive to fully understand and meet our customers’ needs
• We will check our understanding
• We will communicate fully and effectively with our customers
• We will always support our customers to achieve the best value for money – the best result at the best price
• We will never knowingly sell a product or service that the customer doesn’t need
• We will regularly review our service offering to ensure that it meets our customers’ requirements
• We will ask for, action and respond to customer feedback
• We will respond to customer enquiries or complaints within 2 days
• We will always strive to meet or exceed our customers’ requirements

We need your feedback to help us improve and support the development of our business to meet our customers’ needs.

Please  Contact Us to let us know if there is something we are doing well or anything we need to improve. Thank you